Guarantee & Warranty

When you choose a Frontier Portable Sawmill, you can be confident that you have Norwood standing behind you – We’ve got you and your sawmill covered:

30-Day Money-Back Guarantee

We know that you will be 100% satisfied with the value and performance of your Frontier. We back that up with a 30-day money-back guarantee. If your Frontier doesn’t do everything we say, simply return it to us within 30 days and receive a refund (shipping not included)*.

One-Year Consumer Warranty

We will repair or replace, at our discretion, any part returned to us and found to be defective through manufacturing within the first year of the original purchaser’s ownership (except consumable items like belts, blades, bearings and clutch). The engine is covered under warranty directly with the engine manufacturer (two years by Briggs and three years by Kohler).

“My Norwood makes me feel like an expert instead of an amateur. The results are that good.”
- Donald Bezeau, ON

* Not including used blades, damaged parts, or restocking fees.